Salesforce Consulting

End-to-end Salesforce services across key cloud offerings.

Our Salesforce Services

Sales Cloud

  • Lead qualification and scoring
  • Opportunity management and forecasting
  • Sales pipeline visualization
  • Activity tracking and automation
  • Sales analytics and reporting
  • Territory management
  • Sales process optimization

Service Cloud

  • Intelligent case routing
  • SLA management and monitoring
  • Omnichannel support (email, chat, phone)
  • Knowledge base management
  • Service analytics and insights
  • Customer self-service portals
  • Service process automation

Experience Cloud

  • Custom branded portals
  • Self-service capabilities
  • Community management
  • Content management
  • User authentication and access control
  • Mobile-responsive experiences
  • Integration with Salesforce data

Health Cloud

  • HIPAA-compliant implementations
  • Care coordination workflows
  • Patient data management
  • Provider network management
  • Clinical workflow automation
  • Healthcare analytics
  • Compliance monitoring

Data Cloud

  • Customer 360 data unification
  • Identity resolution and matching
  • Predictive scoring and analytics
  • Data integration and enrichment
  • Real-time data processing
  • Advanced segmentation
  • AI-powered insights

Field Service (FSL)

  • Optimized job scheduling and technician routing
  • Resource planning and capacity management
  • Work order automation and tracking
  • Mobile technician apps for field operations
  • Seamless service-to-billing workflows
  • Real-time technician location tracking
  • Inventory management for field service
  • SLA compliance and performance metrics

CPQ (Configure Price Quote)

  • Rule-based product configuration
  • Tiered pricing and discount governance
  • Approval automation workflows
  • Automated proposal generation
  • Seamless ERP system integration
  • Price optimization and analytics
  • Quote templates and standardization
  • Contract management integration

Consumer Goods Cloud

  • Retail execution and store visit planning
  • Asset tracking and management
  • Promotion management
  • Trade spend analytics
  • Field rep productivity enhancements
  • Route optimization
  • Compliance tracking