Salesforce Consulting
End-to-end Salesforce services across key cloud offerings.
Our Salesforce Services
Sales Cloud
- ▸Lead qualification and scoring
- ▸Opportunity management and forecasting
- ▸Sales pipeline visualization
- ▸Activity tracking and automation
- ▸Sales analytics and reporting
- ▸Territory management
- ▸Sales process optimization
Service Cloud
- ▸Intelligent case routing
- ▸SLA management and monitoring
- ▸Omnichannel support (email, chat, phone)
- ▸Knowledge base management
- ▸Service analytics and insights
- ▸Customer self-service portals
- ▸Service process automation
Experience Cloud
- ▸Custom branded portals
- ▸Self-service capabilities
- ▸Community management
- ▸Content management
- ▸User authentication and access control
- ▸Mobile-responsive experiences
- ▸Integration with Salesforce data
Health Cloud
- ▸HIPAA-compliant implementations
- ▸Care coordination workflows
- ▸Patient data management
- ▸Provider network management
- ▸Clinical workflow automation
- ▸Healthcare analytics
- ▸Compliance monitoring
Data Cloud
- ▸Customer 360 data unification
- ▸Identity resolution and matching
- ▸Predictive scoring and analytics
- ▸Data integration and enrichment
- ▸Real-time data processing
- ▸Advanced segmentation
- ▸AI-powered insights
Field Service (FSL)
- ▸Optimized job scheduling and technician routing
- ▸Resource planning and capacity management
- ▸Work order automation and tracking
- ▸Mobile technician apps for field operations
- ▸Seamless service-to-billing workflows
- ▸Real-time technician location tracking
- ▸Inventory management for field service
- ▸SLA compliance and performance metrics
CPQ (Configure Price Quote)
- ▸Rule-based product configuration
- ▸Tiered pricing and discount governance
- ▸Approval automation workflows
- ▸Automated proposal generation
- ▸Seamless ERP system integration
- ▸Price optimization and analytics
- ▸Quote templates and standardization
- ▸Contract management integration
Consumer Goods Cloud
- ▸Retail execution and store visit planning
- ▸Asset tracking and management
- ▸Promotion management
- ▸Trade spend analytics
- ▸Field rep productivity enhancements
- ▸Route optimization
- ▸Compliance tracking